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Return Policy

If there is a problem with the item you ordered, we will do our best to fix or replace it; however, no returns will be accepted without the express prior authorization of RL Miller LLC.

All returns must be made within 30 days and may be subject to a 25% restocking fee.

Returned items must be in new, “resellable” condition and refunds can only be credited to your credit card or account.

Shipping & handling charges will not be refunded.

Any return made after 30 days will only receive store credit less the 25% restocking fee.

Please call our office at 412-722-1600 or email us at [email protected] to obtain return authorization #.

Please send all return items to:

RL Miller LLC
3802 Neville Road,
Pittsburgh, PA 15225

Enclose a note showing the RA# and the reason for the return.

You are responsible for return shipping costs. If the item is defective or is incorrect due to error on the part of RL Miller LLC, we will refund you for the product purchase price AND the return shipping expenses (pre-approved shipping method only). Shipping costs for the correct item will the responsibility of the customer. Any claims of defects or shortages must be made within 7 days of receipt of goods.